We have taken substantial measures at Security National Bank to protect your identity and your accounts. Below are a number of tips to protect yourself, along with more information on Internet Phishing, and what to do if your identity is stolen.
You have probably heard about identity theft in the news. Unfortunately, it is becoming more and more prevalent throughout the United States and even throughout the world. For information on protecting yourself from identity theft, visit the Identity Theft section of the The Federal Trade Commission's website.
Report a lost or stolen atm/debit card:
Immediately call 1-800-236-2442 (available 24 hours daily).
Then notify Security National Bank during business hours, at 712-277-6500.
As a reminder to our customers: Never give personal information to anyone over the phone, the internet, or through the mail that you are not familiar with or did not initiate. Do not click on attachments included in unsolicited emails, especially those that encourage you to act quickly or else suffer some scary fate. These are almost universally scams or attempts to plant malicious software on your computer. Also, note that the IRS has stated emphatically that it does not communicate with citizens via email.
Local residents, and other people in various parts of the U.S., have been receiving phone, cell, and internet solicitations from individuals stating that their card has been compromised and needs to be deactivated. Then the victim is asked to provide their credit card number and/or other personal information that can be used to commit identity theft.
As a reminder, Security National Bank will never ask for personal information over the phone or through an email.
Mystery Shopper Scam
A recent scam has been occurring in the Siouxland area. Here is one version of the scam:
Victims are either answering a "help wanted" newspaper ad or clicking on an internet link to earn extra money as a "mystery shopper." Once the victim is hired or signed up, he/she is sent money in the mail, usually in the form of a money order. The victim is instructed to deposit the check and then use part of the money for their "mystery shops" and to send the rest back to the scam artists. The problem is the money order is phony.
Text Message Scam
Text messaging is another way thieves are trying to access your personal information. Consumers have reported receiving a text message on their cell phone that their credit card/debit card/cell phone service has or will be deactivated and they need to text or call back the number with account and PIN information. Of course if they do, they soon find their account has been hit by criminals. Please be assured that Security National Bank will never ask for personal information in a text message or an email. If you do receive this type of text message you should file a police report and contact your cell phone provider.