Consumer eBanking Fraud Prevention Best Practices flyer. Click here.
To report a lost or stolen ATM/Debit card:
Immediately call 1-800-236-2442 (available 24 hours daily)
Then notify Security National Bank during business hours 712-277-6500
As a reminder to our customers: never give personal information to anyone over
the phone, the internet or through the mail that you are not familiar with or did not initiate. Do not click on attachments included in unsolicited e-mails, especially those that encourage you to act quickly or else suffer some scary fate. These are almost universally scams or attempts to plant malicious software on your computer. Also, note that the IRS has stated emphatically that it does not communicate with citizens via email.
10/5/11 - NEW FRAUD ALERT!
Sioux City police are warning the public about a new phone and Internet scam.
Local residents, and other people in various parts of the US, have been receiving phone, cell and Internet solicitations from individuals stating that their card has
been compromised and needs to be deactivated. Then the victim is asked to provide their credit card number and/or other personal information that can be used to commit identity theft.
As a reminder…Security National Bank will never ask for personal information over the phone or through an email.
"Mystery Shopper" Scam
A recent scam has been occurring in the Siouxland area. Here is one version of the scam.
Victims are either answering a "help wanted "newspaper ad or clicking on an internet link to earn extra money as a "mystery shopper". Once the victim is hired or signed-up, he/she is sent money in the mail, usually in the form of a money order. The victim is instructed to deposit the check and then use part of the money for their "mystery shops" and to send the rest back to the scam artists. Problem is....the money order is phony.
Text Message Scam
Text messaging is another way thieves are trying to access your personal information. Consumers have reported receiving a text message on their cell phone that their credit card/debit card/cell phone service has or will be deactiviated and they need to text back (or call a number and verify) account and PIN information. Of course if they do, they soon find their account has been hit by criminals. Please be assured that Security National Bank will never ask for personal information in a text message or an email. If you do receive this type of text message you should file a police report and contact your cell phone provider.