A Note to our Customers
Like you, we're paying close attention to the latest news about Coronavirus (COVID-19) and its impact. At Security National Bank we are open for business, ready to serve you and here to help you take care of what matters most:
Our Lobbies Are Open
Our doors are open at every SNB location and we look forward to serving you! Please know that we are following CDC guidelines to protect our customers and employees. Our branches are now equipped with protective barriers where necessary, and we are practicing social distancing and using extreme precaution when cleaning. If you are sick or have recently been in contact with someone known to be ill, we ask that you wait to visit one of our branch lobbies in person until you are no longer at risk for spreading disease.
Protecting your health matters. And as we work together to stay healthy, we'd also like to remind you of additional ways you can Bank safely with us during these times:
Our drive-thrus are available and fully operational during normal branch hours.
You can use the ATM at any branch, 24/7 — including to deposit checks. Find ATM locations here.
Customer Service Center
If you need immediate help with your account, call our customer service center at (712) 277-6500 or 1-800-475-4762 or contact us online.
To access your account online, you'll need an Online Banking login (click to enroll).
SNB Mobile App
Download the SNB Mobile App to check your account, deposit checks, transfer funds, send money to friends/family and more — all from your mobile device!
Coronavirus Stimulus Money
The IRS has started to deposit “Economic Impact Payments” (coronavirus stimulus money) directly into taxpayers’ bank accounts. Click here to find out when and how you can expect your coronavirus stimulus money. If you're still waiting for your payment, click here to find out the reasons why you haven't received your stimulus check.
Bank at Home Kit
To make things even easier, we've put together a printable, step-by-step guide (PDF) to help you while you're social distancing. Deposit checks, send money and more — all with just a few clicks, and without leaving home. We'll show you how!
Get the Kit
Small Business Relief
We stand ready to help small businesses and non-profits in our community deal with the impact of coronavirus. We are an SBA-approved lender and can help your business apply for a forgivable government loan through the Paycheck Protection Program (PPP).
We're Here to Help.
Our Bank facilities are safe, healthy and fully operational. We are following CDC guidelines to reduce the spread of disease and protect our employees and customers.
We will never reach out to you unprompted and ask for confidential information like your account number, password, PIN number, or any other personal information. If you receive an unprompted call, email, text or social media message like this, it is likely a scammer. Hang up or delete immediately and notify the Bank. Learn more about how to protect yourself from coronavirus-related scams.
Subscribe to the SNB Mailing List to receive Bank updates delivered directly to your inbox. The Bank is closely monitoring developments related to COVID-19 and following the guidance of local, regional and national health authorities. We will continue to keep customers informed of any potential changes.
The best way to stay informed is to get the latest updates from the Centers for Disease Control and Prevention (CDC) website, along with state and local health department websites.
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